24/7 EMERGENCY ELECTRICAL SERVICESCALL NOW: 07877 211313
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    Privacy Policy

    Last updated: 02/11/2026

    Data Controller Information

    Powertec Electrical Services

    248 Feltham Hill Road, Ashford TW15 1LN

    jason@powertec.uk.com

    07877211313

    Our Privacy Promise

    We Value Your Privacy

    βœ“We only use your information to contact you about your enquiry

    βœ“We will NEVER share your information with anyone

    βœ“We will NEVER use your information for marketing

    When you contact us or book a service, we collect your name, phone number, email, and address solely to provide you with the electrical services you requested. That's it.

    What Information We Collect

    We only collect what's necessary:

    • Your name and contact details (email, phone number)
    • Your service address
    • Details about the electrical work you need
    • Any photos or documents you provide about the work

    This information is used exclusively to:

    • Contact you about your electrical service enquiry
    • Schedule and complete the work you requested
    • Send you invoices and receipts
    • Provide certificates and documentation as required
    Cookies & Website Usage

    Essential Cookies Only:

    We only use essential cookies required for the website to function properly, such as:

    • Remembering your login session if you use the customer portal
    • Keeping your booking form information while you fill it out
    • Basic security features

    βœ“ We do NOT use tracking, marketing, or analytics cookies

    We do not track your browsing, sell your data, or show you targeted ads

    Your Rights Under UK GDPR

    Right to Access: Request copies of your personal data

    Right to Rectification: Correct inaccurate information

    Right to Erasure: Request deletion of your data (subject to legal requirements)

    Right to Portability: Receive your data in a structured format

    Right to Object: Opt out of direct marketing communications

    Right to Restrict Processing: Limit how we use your data

    Data Security & Retention

    Security Measures:

    • Encrypted data transmission (HTTPS/TLS)
    • Secure password hashing and authentication
    • Regular security updates and monitoring
    • Access controls and user permissions

    Data Retention:

    Customer data is retained for 7 years in accordance with electrical industry regulations and tax requirements. You may request earlier deletion subject to legal obligations.

    Contact & Complaints

    For any privacy concerns or to exercise your rights, contact us:

    Data Protection Officer

    Email: jason@powertec.uk.com

    Phone: 07877211313

    Address: 248 Feltham Hill Road, Ashford TW15 1LN

    You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been breached.